Description
Product Overview
The GE 369-HI-R-0-0-0-0-E is a motor management relay designed by GE Multilin, part of the advanced 369 series platform. Engineered for medium to large AC motors, this relay delivers comprehensive protection, control, and monitoring in industrial applications. Its adaptive “learning” capabilities allow it to optimize protection settings based on motor characteristics, such as inrush current and cooling rates, ensuring precise fault detection and reduced downtime47.
Key functions include thermal overload protection, ground fault detection, and mechanical jam monitoring, supported by 12 built-in RTD inputs for real-time temperature tracking of motor windings and bearings25. The relay features enhanced diagnostics, including motor health reports, event logging with 1 ms timestamping, and a security audit trail, enabling predictive maintenance and rapid troubleshooting35. With support for Modbus RTU and GE Multilin iCom protocols, it integrates seamlessly with SCADA systems for remote parameter adjustment and status monitoring6. The enhanced front-panel display includes motor status indicators and a 40-character LCD for intuitive operation5.
Technical Specifications
Parameter Name | Parameter Value |
---|---|
Product Model | 369-HI-R-0-0-0-0-E |
Manufacturer | General Electric (GE Multilin) |
Product Type | Motor Management Relay |
Control Power | 50–300 VDC / 60–265 VAC (wide-range input) |
RTD Inputs | 12 channels (3-wire, supports Pt100, Ni100, Ni120, Cu10) |
Communication Protocols | Modbus RTU, GE Multilin iCom |
Digital I/O | 6 isolated inputs, 2 relay outputs |
Protection Functions | Overcurrent, under/overvoltage, phase unbalance, reverse power, backspin detection |
Environmental Range | Operating: -25°C to +60°C; Storage: -40°C to +85°C |
Dimensions | 310 mm (H) x 220 mm (W) x 95 mm (D) |
Weight | ~6.8 kg |
Certifications | CSA, UL |
Conformal Coating | Optional (for harsh environments) |
Waveform Capture | 3 buffers with 16 cycles of current/voltage data |
Main Features and Advantages
Adaptive Motor Protection:
The GE 369-HI-R-0-0-0-0-E dynamically adjusts protection thresholds based on motor-specific parameters, such as acceleration time and thermal capacity. This reduces false tripping during startup and optimizes protection during steady-state operation47. Its backspin detection prevents damage from reverse rotation, while starter failure monitoring ensures reliable control of motor contactors4.
The GE 369-HI-R-0-0-0-0-E dynamically adjusts protection thresholds based on motor-specific parameters, such as acceleration time and thermal capacity. This reduces false tripping during startup and optimizes protection during steady-state operation47. Its backspin detection prevents damage from reverse rotation, while starter failure monitoring ensures reliable control of motor contactors4.
Comprehensive Diagnostics:
Equipped with enhanced event recording, the relay captures up to 256 events with detailed fault data, including pre-trip voltage/current waveforms. The motor health report provides actionable insights into winding temperature trends and bearing conditions, enabling proactive maintenance35.
Equipped with enhanced event recording, the relay captures up to 256 events with detailed fault data, including pre-trip voltage/current waveforms. The motor health report provides actionable insights into winding temperature trends and bearing conditions, enabling proactive maintenance35.
Flexible Integration:
With Modbus RTU and iCom compatibility, the relay supports integration with legacy and modern control systems. Its universal CT inputs (1 A/5 A) eliminate the need for external adapters, simplifying installation7. The optional conformal coating enhances durability in high-humidity or corrosive environments3.
With Modbus RTU and iCom compatibility, the relay supports integration with legacy and modern control systems. Its universal CT inputs (1 A/5 A) eliminate the need for external adapters, simplifying installation7. The optional conformal coating enhances durability in high-humidity or corrosive environments3.
User-Friendly Interface:
The enhanced faceplate features dedicated status LEDs for motor running, alarm, and trip conditions. The LCD display supports multi-line text for parameter viewing and configuration, while the keypad allows on-site adjustments without additional software5.
The enhanced faceplate features dedicated status LEDs for motor running, alarm, and trip conditions. The LCD display supports multi-line text for parameter viewing and configuration, while the keypad allows on-site adjustments without additional software5.
Application Areas
The GE 369-HI-R-0-0-0-0-E excels in industrial motor control systems across diverse sectors:
- Manufacturing: Protects pumps, fans, and conveyors in production lines, minimizing downtime and maintenance costs.
- Oil & Gas: Ensures reliable operation of compressors and blowers in harsh offshore and onshore environments.
- Mining: Safeguards large crushers and slurry pumps exposed to high vibration and dust.
- Water/Wastewater: Monitors motors in wastewater treatment plants, preventing damage from dry running or mechanical blockages.
- Power Generation: Supports critical auxiliary motors in thermal and renewable energy facilities, such as turbine cooling systems.
Its adaptive protection and remote monitoring capabilities make it ideal for applications requiring high availability and predictive maintenance67.
Related Products
- GE 369-HI-R-M-0-0-0-E: Includes optional metering package for kW/kVar monitoring and advanced power quality analysis.
- GE 369-HI-R-0-0-0-0: Base model without enhanced diagnostics or RTD inputs, suitable for basic motor protection.
- GE 369-HI-R-0-0-0-0-N: Non-enhanced faceplate version with reduced display features.
- GE Multilin 269 Plus: Lower-voltage motor management relay for smaller motors, complementary for distributed control systems.
- GE IC693CPU350: Series 90-30 PLC controller for integrating motor management with plant-wide automation.
- GE 369-HI-R-0-0-0-0-F: Harsh environment variant with extended temperature range and additional EMI shielding.
Installation and Maintenance
Installation Preparation:
Before installing the GE 369-HI-R-0-0-0-0-E, verify the control power supply matches the relay’s 50–300 VDC/60–265 VAC input range. Mount the relay in a clean, dry location with IP50-rated enclosure protection, away from strong magnetic fields. Use the GE Multilin Configurator software to program RTD inputs and protection settings, ensuring CT/VT wiring aligns with motor specifications57.
Before installing the GE 369-HI-R-0-0-0-0-E, verify the control power supply matches the relay’s 50–300 VDC/60–265 VAC input range. Mount the relay in a clean, dry location with IP50-rated enclosure protection, away from strong magnetic fields. Use the GE Multilin Configurator software to program RTD inputs and protection settings, ensuring CT/VT wiring aligns with motor specifications57.
Maintenance Advice:
- Routine Checks: Inspect LED indicators monthly for fault signals. Clean dust from vents quarterly to maintain thermal performance.
- Firmware Updates: Regularly update firmware via GE’s online portal to access new diagnostic features and security patches.
- RTD Calibration: Verify temperature readings annually using a reference thermometer to ensure accuracy.
- Environmental Monitoring: Use the relay’s ambient temperature sensor to schedule maintenance during periods of low motor activity37.
Product Warranty
GE provides a 1-year warranty for the GE 369-HI-R-0-0-0-0-E, covering defects in materials and workmanship. This includes free repair/replacement of faulty components and remote technical support. For mission-critical applications, GE offers premium service plans with extended warranties, onsite training, and 24/7 diagnostic support56.
Brand model: GE 369-HI-R-0-0-0-0-E
Product Name: Motor Management Relay
Warranty: 1 year
Size: 310 mm (H) x 220 mm (W) x 95 mm (D)
Weight: ~6.8 kg
Origin: Canada
Inventory: Spot/Futures
Delivery time: Goods in stock will be dispatched within 3 days after payment
Order time: Goods will be dispatched within one month after payment
Product Name: Motor Management Relay
Warranty: 1 year
Size: 310 mm (H) x 220 mm (W) x 95 mm (D)
Weight: ~6.8 kg
Origin: Canada
Inventory: Spot/Futures
Delivery time: Goods in stock will be dispatched within 3 days after payment
Order time: Goods will be dispatched within one month after payment
Contact info
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